Dustin Gourley DHS

Review of Orem Mazda

I actually purchased a brand new cx-5 from this de...

I actually purchased a brand new cx-5 from this dealership in 2016. At that time, I did encounter some difficulty. However, my salesman, Jordan was great! So, I purchased the vehicle. I returned recently to buy a used cx 5 for my wife. I have never encountered so much difficulty in purchasing a vehicle ever as I did recently. So, I walked out of the dealership and decided to keep shopping. They did not work with me on price or payment at all.

I went to a different Mazda dealer and I can tell you that my experience was night and day difference. I got a much better price on a vehicle that was newer, with less miles and an interest rate that was 2 percent better. It just seemed like they weren't willing to work harder at earning my business. So, I drove almost 2 hours to a different dealership and I do not regret it for a second. I got a much better deal!