Meg H

Review of O'Reilly's Rainforest Retreat,...

Let's skip past the drive up the super long, decay...

Let's skip past the drive up the super long, decaying road that makes you feel like you're about to plummet to your death, and focus on the place itself.
The wine is very nice.
The room was clean. The pillows need replacing. The spa leaked, so it had to be re-filled every 10-15mins, and is only as deep as an average bath. The furniture in the whole place - from the rooms, to the day spa, to the cafe and dining room - is old. Some of it looks like it was made in the 80s, and torn.
The coffee at the cafe is awful.
The dinning room staff are slow and lack common sense. Some have such poor English, we couldn't speak to them. After waiting for ages to be acknowledged by a waitress, our order was forgotten. We re-ordered, only to have our whole order - entrees, drinks, and mains - come out at once. The food was mediocre at best. Another night, we had pizzas delivered to our room - cold, with scant topping.
The sunset bar is nice. The view is so beautiful, as are the birds.
If we did return, we'd be bringing all our own food.