They are incompetent, after waiting for dinner at ...

They are incompetent, after waiting for dinner at the store in c / Luca de Tena 5, the order has arrived in half and the bags have been sealed, a sign that they have not gotten it right in the store. When calling to ask for a solution they say to cancel the order that they can not do anything, and at the hours that are there is nothing to do, they leave you without dinner and they do not care at all