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Taylor S

4 years ago

The most unprofessional property management compan...

The most unprofessional property management company I have ever dealt with. After reading the reviews, I would not have even considered applying, but the house was nice and at a reasonable rent. A friend and I applied to a property and waited THREE weeks to hear that they had leased the property to someone else. We both have perfect rental history, decent credit, and make way more than 3 times the rent. The whole process from beginning to end was unprofessional. When we showed up to tour the property, there was no one there. The Barker employee showed up 10 minutes late and he wasn't even the property manager. He didn't seem to know much about the property and mentioned that he didn't even work at the Barker Office in Raleigh. He mentioned that no one else had inquired about the property at the time we applied and that we could expect approval within 2-3 business days. Note that typically, in my past experiences with other companies/landlords, rental applications are processed within 24-48 hours. We waited three weeks. We never actually met or spoke to the actual property manager, Betsy Dilling. Every time we called the office, she was either out or "busy on a call." Emails did not work either. After 3 weeks, we heard back from the administrative assistant who stated that Betsy was still processing the applications. A day later, we get an email stating that our application was placed in "inactive" status and that someone else had leased the property and that we could transfer our application to other properties. No way! It's incredible how a company can be managed so badly. Maybe it is a blessing in disguise that we don't have to deal with Barker. Stay Away! Do not give them your $50! Now we have to find another place quickly as my lease now expires in a couple weeks.

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