Horrible customer support! Would never do busines...

Horrible customer support! Would never do business with again!! Came out to "trouble shoot a phone" asked two questions and did nothing but took the phone with them and never gave a response on how much it was going to be to fix the phone. Couple months later I called and they had no answer about the phone condition except for a $400 bill for "trouble shooting".(Brand new phone $154) They did leave a refurbished phone that cost $94.99 on the initial visit and are trying to charge $400. These people are a rip off and scam.