Darrell Webb

Review of Mercedes-Benz of Pompano a AN ...

just the worse customer service! second time here ...

just the worse customer service! second time here and it keeps getting worse. first time bradley failed to tell me beforehand that the loaner car that was being held for me was no longer. tried to speak to a manager and he was conveniently in a meeting that lasted over 2 hours! still haven t heard from him. come back to pick up my vehicle later that day, and bradley was too busy making plans for his saturday and never went over what was done or not done to my car. second time around i sit and sit in the service areas waiting for a service advisor no one comes out. not one is with a customer but they look up and look at me and keep their head down. was waiting for over 15 minutes and still no one came out. finally one of the porters came to see if i had been helped. just PISS POOR Service!!