Tiffany Lenz

Review of Dick Scott Nissan

I have never had such a positive car buying experi...

I have never had such a positive car buying experience. I was just browsing on autotrader when I came across the EXACT car I wanted that was at the Plymouth location. I debated a few days and then decided to submit an inquiry to see if it was even available.

Nikki immediately was super fast in responding and in setting me up an appointment and provided information on the vehicle. I work a lot so I wasn t able to make it in until Saturday. I had accidentally went to the new vehicle location just a short distance up from the used vehicle location. I was greeted immediately and offered water or coffee while they made some calls and sent me where I needed to be.

Domenic was amazing. I told him my situation and he went into it immediately seeing what he could do to help. I was so under water in my current vehicle and was super worried it wasn t going to work out. He didn t try to sell me a different car which has happened almost EVERY OTHER TIME I ve tried to buy a vehicle. He worked with me tremendously with price, trade in and money down to make it work. Even offered to look at my previous sale from my old vehicle to see if he could get me any money back from unused warranties or gap coverage. Unfortunately the company who wrote up the previous deal did a very poor job. I really felt like he cared and wanted to make it work out best for me and wasn t just trying to make a sale. Took into consideration what I wanted and did everything he could to make it happen.

I LOVE my new Jeep! I would easily purchase another vehicle from them in the future.