Sane Moyo

Review of Old Willow Houseboats

I enjoyed my stay and the experience. However :

I enjoyed my stay and the experience. However :
1) Ensure you understand the exact check in time. The site from which we booked said check in is from 2pm however the establishment expected us there at 2pm hence we were late for check in.
2) We were not happy with the service at reception. The elderly lady who checked us in was very unfriendly and quiet rude.
3) Kudos to the guys helping with the boats. They worked hard to give us a great service.
4) The bathroom is quite small. Taking a shower was a challenge.
5) I think the website pictures need to be updated so that they give an updated view of the boats and what a person is paying for in order to manage expectations.

Thank you