Levi White

Review of ALLY FINANCIALS – DETROIT, MI

DON'T LISTEN TO THE COMPLAINERS

DON'T LISTEN TO THE COMPLAINERS

There are plenty of happy ally customers, just the unhappy ones come here to leave their reviews (just look at any other bank's reviews, they are all full of angry customers) but it made me mad when I looked at their rating, Ally doesn't deserve such a low one.

Overall Ally is fantastic. I've been using them for a couple years now. Switched to Ally because Comerica always tried to charge me fees - never looked back. I haven't payed a single fee with ally even though I've overdrafted like 6 times - every single time they promptly refunded the overdraft fee when I asked.

They have high interest rates (1.2% (UPDATE: 1.45% now) on a savings account! Amazing!), good customer service (online chat service is the way to go), no fees. They even pay your ATM fees for you.

If you're looking for a good bank, I would highly recommend - that being said, it's not the best for people who can't use technogy, managing an account purely by phonecalls sounds like hell.