Worst customer service I've ever dealt with in any...

Worst customer service I've ever dealt with in any business. The staff are so undereducated, know nothing of bikes and absolutely no care in the customers other than selling more bikes and products. Waste of time and money. No customer loyalty, and no effort put in by management to make the who better. All about sales, nothing else. Also most ignorant employees I've ever dealt with in the bike industry, work there. Caps has never changed. If you want to get ripped off, and treated poorly, this is your place.