swedbeam

Review of Snap Construction

I recently worked with Snap on an insurance claim ...

I recently worked with Snap on an insurance claim (damaged roof and gutters). After talking to a couple other companies, I chose Snap due to their reputation and the product manager was very knowledge and made great recommendations. Overall, they were great, and I would highly recommend their services.

I would have given them 5 starts but there were a couple issues. First the project manager had moved to another state and I wasn't notified. I only found out after calling Snap and asking for an update on the work. This wasn't a huge deal but it delayed the project and I had to sit down with another project manager. This probably doesn't happen often. I ended up working with Matt, who was great and very responsive.

The second issue came up when the roofers ripped off all of our front gutters instead of just a couple. This delayed everything again but Matt and Snap hooked it up. We got all new gutters and covers on the front of our house.

Again, I would highly recommend Snap. It wasn't the smoothest process but Matt and the team more than made up for it.