We were in the process of selling our house and th...

We were in the process of selling our house and the new buyers wanted a window replaced because of a seal failure and we only had three weeks until the closing. Called Harvey and the window was still under warranty. Dealt with a Jessica B. who placed the order for a new sash and kept me inform through the whole process and let me know when the sash would arrive. It arrived 1 week before the closing. Excellent customer service !