Jakeline Jimenez

Review of Audi Mission Viejo

I toke my car for the scheduled maintenance last T...

I toke my car for the scheduled maintenance last Thrusday and I it was just a great experience as usual. I had planned to wait for my car but Jorge Salceda who is my service consultant, told me this service would take more time so he put me on a loaner car even though I did not requested it when schedule the appointment.

The car was ready that same day on the afternoon and Jorge called me promptly to let me know it was ready. I picked up the car in no time, I just went directly to the cashier and they already had the papers ready to go, I gave the cashier the loaner car keys and picked up my car that was already at the front door, clean and ready to go.

Audi MV has a great customer service. From Sales to Maintenance and Parts. Everyone on the staff are amazing!!! I definitely recommend Audi MV to anyone in the Orange County who is in the market for a new car.