I started my new car leasing experience at a diffe...

I started my new car leasing experience at a different Dallas Honda dealership and it was below a one star experience. I actually chatted with a David McDavid representative while I was at the other dealership. The representative was extremely helpful and helped me set up an appointment for the next Monday to look at the 2019 CRV. The same night I got a text message from my assigned sales person Ed Nogar confirming my appointment and the best way for us to communicate. This was all great but I was still hesitant after the way the other dealership treated me. On Monday morning, I received another text from Ed confirming my appointment for later in the day. I was able to move things around in my day so I text Ed to move my appointment up a few hours. He responded no problem and he would have my CRV waiting for me and if he was with a client he would make sure I was taken care of. When I arrived at David McDavid, still jaded from my other experience, I was greeted right away by Ed who informed me that he was still with a client but James Brown was going to help me. James was amazing! We went out to the new CRV that was waiting for me to look at and he was able to show me a handful of features on the car that I was unaware of even though I have done tons of research. From there all of my hesitation about the process went away. I was also turning in my current leased CRV with low miles. He was able to work out a great price on my current lease and hit the payment amount I wanted to pay on this car. There is not enough words to explain how smooth he made the process of turning in a lease and leasing a new car. I never felt pressured to buy the car or that I could not walk away. I would highly recommend purchasing your new car from David McDavid and James Brown.