I state that the files have not even gone to print...

I state that the files have not even gone to print and therefore I do not judge the quality, but the lack of desire and professionalism of the employees. They didn't go to press because:
1) I sent the files before purchase for a feasibility check, with a positive result

2) I purchased and paid for processing in 1 day

3) they tell me that the work is not feasible then I call them to indicate that I had already shown them before and then I was told that the files were shown to the production and that if for them they were feasible then no problem

4) I called the next day to confirm that the production had given the go ahead and confirmed yes

5) I get another 2 days after the communication that the files are not good

6) I am asked to remove some writings, but I must send these writings to the press and if you are not able to do so you could immediately say so and I turned to other printers.

7) I am told that I had sent several files for verification and then I feel even more taken for a ride and then I repeat the screen of the mail and they are silenced

8) in all this I lost more than a week behind few professionals.

9) thank goodness there is a lot of competition and I found more serious people that I would gladly list related websites on, but it doesn't seem quite right to do it.

THEN I HIGHLY RECOMMEND YOU TO FIND OTHER, ON THE INTERNET YOU ARE VERY BETTER!

PS: I had been their client for years and I often had problems of "respecting the timing" or "quality of the prints", but this time really enough