Called for a roster of a used bumper, have no chas...

Called for a roster of a used bumper, have no chassis no know type no bumper and bwjaar. Harold's warehouse cannot find it or I have to state all the numbers that are in the bumper. I asked, but there will not be so many different schedules anyway ... Harold's answer .... Yes ... I want to order one, but if it is wrong you took it away !! not too friendly way!
I thanked him for his customer-friendly approach !. Recently ordered a small part from BMW Bert Story ... excellent and customer-friendly help .... Ruttchen Den Bosch can still learn something from that!