Alex did a wonderful job! He explained all my opt...

Alex did a wonderful job! He explained all my options thoroughly. His work was very efficient. At this time of isolation for me he was courteous in recognizing my concerns. As an added bonus, he was very friendly and personable. He's the first person I was able to talk to at length in person since March 13. He explained how everything works. I know I will stick with Genz-Ryan in the future for any other home services, after looking at a few other options. Thank you Genz-Ryan and Alex--especially Alex! He is a gem!

Unfortunately I have to change my mind about Genz-Ryan. I have been trying to work with them since April regarding a financing issue. I was told repeatedly one thing but now it's the opposite of what I was told. I am very disappointed that they are not willing to do anything to keep me as a customer.

I'm back to update. Genz-Ryan reached out to me and took care of my problem. It's very refreshing to have a company actually pay attention to their customers and take action. Thank you Genz-Ryan!