Placed an order late in the afternoon and called c...

Placed an order late in the afternoon and called customer service early the very next morning to cancel. The tracking indicated the order was still in processing and was only a pending charge on my card. Around 4 pm I received a system generated email that stated my order was already shipped and could not be canceled. Odd since the tracking still reflected NOT shipped and my card not charged. Now I have to return the item and pay shipping. Customer service is key but obviously not with this company. First and last order with this company