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I purchased the Recorder Gear HD Camera glasses fr...

I purchased the Recorder Gear HD Camera glasses from the Plano store for $159. The item arrived in a timely fashion, and in working order. However, the video generated by the glasses would not play properly in either Windows Movie Maker or in Pinnacle Studio 20. The video and audio were grossly out of synch. Efforts to reformat the raw video to repair the problem were unsuccessful and should have been unnecessary. The manual accompanying the glasses "recommend" using the VLC Media player, and so far this is the only media player that runs the raw video satisfactorily. I contacted Spy Center with the complaint, and the gentleman informed me that they offer no refunds on purchases of these glasses, and he offered no further advice about the problem. I am compelled to rate this store ONE STAR for not making clear about the limitation of media players and editors that will work with these glasses and for not offering a refund option. I have never purchased anything that did not offer a refund upon dissatisfaction. BUYER BEWARE.

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