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Johnny Kao Review of Magnussen Lexus of Fremont
Hello
Hello
I cannot believe the unprofessionalism and the service you guys provided to the brand new car we just bought from you. We were promised a coating, which you guys sold to us, and you guys told us it is done. We called Eric, and he said it is done as well. However, my wife has washed the car numerous of times and still find dusts hard to come off. Aren t they suppose to slide off as promised? Lexus IS a luxury brand, how could you guys lie to us? It s not that we didn t pay you guys. We included all the additional fees. We absolutely feel cheated. This is not how we do business. I m expecting a reply or I will take this to a higher up or even have my kids expose you guys location and business on social media.
Johnny Kao
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