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Dan Richmond

3 years ago

1.Paid for early check-in and the cleaning crew ju...

1.Paid for early check-in and the cleaning crew just started when we got there and then did a rush job because we were there.
2. Place leaked water flooding into one of the lower-level bedrooms and was infested with spiders and bugs. Spiders were getting into our luggage and all through our clothes. Called 3 times and was told they would send someone and no one ever showed.
3. Septic tank was spilling over into our yard.
4. Bath and drinking water was super cloudy and brown.
5. Ask to speak to manager upon checkout and they told me no one was available. Took my information and then never called. Wrote a email explaining my experiences and disappointment and the response I got was apparent they didn't even read my email. I replied and got no response.
I am posting this two months after this experience because I wanted to give them the chance to fix it and they have made it clear by their non-response.

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