The communication was poor. I had a flat tire and...

The communication was poor. I had a flat tire and I brought the vehicle to the dealership for an oil change and a tire replacement. I purchased the tire from your dealership. I also had a warranty request. I had to make a separate appointment to have the seat looked at.
I had trouble with the parts department getting a receipt. It seemed like they did not know what they were doing. When I picked up the vehicle I was in a hurry and didn't notice that there was something on the rim. While it was resolved... It still took a second visit to the dealership and created some anxiety and frustration.