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Found that my license had been suspended because o...

Found that my license had been suspended because of an unresolved debt my husband failed to pay for an accident he had last summer. I can only complain of the facts now. I tried calling and had been redirected to the man named Juan Ortese, who at first was very rude but I got passed that because he explained to me that it is Washington state law that my husband and I being on the same registration caused my license to be suspended. When I got my husband to pay the 538 Juan requested I had no idea that I would be inconvenienced with him sending me an installment agreement with the incorrect spelling of my name. I also got my husband to pay another 150 and then I paid 150 and the balance is now at 200. I have called back and requested a correction be made so that I can have the document notarized and still have been told by him that it was sent to my email address and that he would call me back. This has gone on long enough now. I was more than cooperative and clear to the point about what I wanted to a manager and they would just transfer me to the Juan guy who would just hang up the phone on my husband. I was told by my husband that he had been hung up on before but until today I didn't believe it until I heard for myself when Juan told me to hold on and I heard ringing for at least a minute after he announced who he was and that I was on a recorded line. I have children to pick up and drop off and this is a huge problem not having my license. This has gone on long enough. I looked up Wilber and got the list of directors so I plan to contact them and hopefully get a simple email of this installment agreement. This seems as though it is some type of sick joke. Really unnecessary rudeness and procrastination on his part. I will remove my comment when my rights have been replenished.

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