Jhonatan Leal Mendoza

Review of Century West BMW

The service in the morning when I first brought in...

The service in the morning when I first brought in my vehicle with Douglas was great. In the evening when I returned to pick up my vehicle, during checkout and as I paid for the maintenance service the front desk was not as friendly and welcoming. Upon arrival they communicated to me that my car was ready but now they told me I need to reschedule to finish the job.