Billy Sharp

Review of Optimum RV

The customer service for warranty work and call ba...

The customer service for warranty work and call backs are horrible. Every time, let me call you back with no call back. I have had my camper for 9 months it has been in service for warranty work 7 months out of the 9 so far. They keep it forever and never call you back. When you get it back it still has the same problems. My buying experience was great but nothing else has been since. I sent two additional customers there and now they are pissed at me because of the service department and the customer service level. I am done and will not buy from again.