Cathy Yan

Review of The Artona Group Inc.

Terrible customer service.

Terrible customer service.
When I was there, I had finished taking my photos in the middle room, but something happened where my friend's middle room photos got put into my tablet. I asked the front desk if it was possible for them to take her photos out and put them into her tablet instead. They removed ALL my middle room photos and told me that I'd see them when they post it online. When I looked online, they weren't there, so I had to call them, which I was put on hold for 15 min until I told them to call me back. The next day they called me back and after I explained my situation they told me I would get my middle room photos up within 48 hours. It's now been 2 weeks and they're still not online nor can I order/view them. Also, the prices are unreasonably high.