Keena Long

Review of Ameristar Casino Resort Spa St...

I am not happy with the service we had at the hote...

I am not happy with the service we had at the hotel. For the money we spent on the rooms here and the service we got is a joke. Multiple things not working in the room. Call front desk to help maintance shows up 30 mins later after a 2nd call to see where they are. We got the item we needed fixed and not even 10 mins later It doesn t work. We wait another 30 mins or more and nothing. Call back down to just cancel it and all he had to say was I m sorry ma am and hung up on me. There will be some words when we check out. Not happy at all and will not recommend this hotel to ANYONE!