Thomas Kerr Review of SPORT CYCLE CENTER
I just recently purchase my first motorcycle (Kawa...
I just recently purchase my first motorcycle (Kawasaki Vulcan 800 Classic) and brought it Cycle Sports Center to put new brakes on the bike and for a general over view. My experience at Cycle Sports Center has been horrible. I have owned the bike for 8 weeks and it has spent 5 weeks at the shop.
The bike was in great condition when I took it in with the exception of the brakes needing replacement. Every time I have taken the bike from the shop it is worse than when I brought it in.
First time I left they said everything was ok, but just as I was leaving the Service Manager said he noticed my break light was out...(they had the bike for over 4 weeks and never noticed this after an inspection)
My bike is performing so poorly now that it is not road safe.
They are not through and they do not follow through with customer service. The whole customer experience is way below anyone's expectations.
I purchased my first bike used to gauge my interest with the plans to purchase a new bike in six months to a year. Cycle Sports Center has ruined the whole experience of owning a motorcycle and it would take a miracle to ever do business with them again
.
Comments: