We came up here to this hotel for New Year's upon ...

We came up here to this hotel for New Year's upon arrival there was like 60 people ready to check in check in with slow. Everything is on hand so we better decide to go to the restaurant the food was absolutely horrible. Then we order room service there is a hair in my cheeseburger half the order was missing everything was burnt so here are not very happy with this hotel. It also took them an hour to deliver food because they were understaffed.