I am very disappointed. I chose this venue because...

I am very disappointed. I chose this venue because it was rated 3.4 stars out of 4 stars. It's more like 3.4 stars out 100. Let me begin with there was no bellman. When we checked in we discovered there was no soap in the room. We were informed by the front desk that there is soap it's in the form of shower gel. There was no soap or shower gel. We ended up going to the store to purchase shower gel. We tried to hook up the laptop with an HDMI cord to watch movies, no sound. We tried to use the internet which was free, no internet. It was advertised free HBO, did not exist. The batteries for the remote stopped working. When we notified the front desk of this we were informed housekeeping leaves at 5pm. The room was spacious however there was no sitting chair, microwave or fridge. All in all this place is over-rated and charges too much for subpar service. Oh did I mention there was an empty water bottle on the floor from the previous tenant. Good luck with your stay!