My son and his friend took an impromptu trip from ...

My son and his friend took an impromptu trip from upper east to Tennessee to California wherein the transmission blew in his 2008 Ford Escape . In a total panic I began communication with Miranda at Harper motors in service. What a fantastic representative for Ford Motor Company she is! I, myself, have worked hard to represent Ford as an Internet sales manager. I know how important that is. She kept me posted on the progress of the transmission repair and ensured I received the best prices humanly possible, in spite of a fantastic opportunity to make a big profit from a customer thousands of miles away. Although my son did not spend Christmas at home, God willing, he will be here to ring in the new year with his mom. Thank you, Miranda and Harper motors! You folk are the bombadiggity in my book!