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HORRIBLE EXPERIENCE!!! This was the fourth time we...

HORRIBLE EXPERIENCE!!! This was the fourth time we visited the hotel. Unfortunately, we were not able to join the night show because of full capacity, which is understandable. However, the staff (security guards and Supervisor) was very rude when we tried to occupy a couple of available seats that were not supposed to be used. Please be transparent with customers and let them know the rules upfront so they can make comprehensive decisions. Without guests, you guys won't be able to keep your jobs. For sure, this was our last time booking the Fiesta Resort. You guys just lost a couple of loyal customers. Maybe you guys don't really care about it. We don't either. Bye!

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