This hotel gave me the WORST EXPERIENCE. first of ...

This hotel gave me the WORST EXPERIENCE. first of all it was disgusting... very old not updated at all. Pictures do not do justice. But I wasn t super upset about that part. What I was mad about was I canceled the rest of my stay due to a emergency and they refunded me the last few days no problem. They ended up taking the refund back and charging me TWO SEPARATE transactions that I did not authorize. They are very shady and not helpful at all. I asked the lady at the front desk to transfer me to management so I can resolve the issue and she would not. She told me that I had to hang up and call again. She was very rude and not helpful what so ever. I will never stay here again or recommend this place to anyone. I cannot express how unprofessional this company is.