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Dayve Ward

3 years ago

We ordered two beefburgers, a goats cheese burger ...

We ordered two beefburgers, a goats cheese burger and a chicken salad. After the food didn't appear for a while I went in to ask. The member of staff said they should have informed us at the time of ordering that it would be 40 minutes.. He said he'd have a word with the chef. When I saw him return, only to start chatting to a group of staff at the end of the bar I realised that he'd just left me hanging around, feeling stupid. We ended up waiting an hour and twenty minutes for two of the items to appear and a further five for the remaing two items. The fries were luke warm. We had paid at time of order so had to wait. We were only in Manchester for the day, so felt like we'd wasted time for what should have been fast food. Incidentally, they didn't seem to be bringing much in the way of food out or weren't overly busy at the bar, so I have no idea what the delay was.

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