Jim Marrocco

Review of Homepolish

Working with HomePolish is one of the most frustra...

Working with HomePolish is one of the most frustrating experiences I've ever had with a business. I feel I have been treated unfairly and that all of the reasons that HomePolish exists and promotes have not been upheld in my work with them. In short, after some very costly errors were made as a result of the decorator they connected us with, they ghosted us and gave us no offer to help or any willingness that they even cared. It is with considerable time and expense that we have had to correct errors made. Either they are understaffed, don't care or simply are hoping the problems go away.

On another note: HomePolish's promise that their buying platform streamlines things and saves you money are simply not factual: as a consumer, you can get better discounts with coupon codes and holiday sales and they don't respond when you have issues with orders. I cannot in good faith tell anyone that this is a business they should engage with.