Derrick Suttles

Review of North Point Ford Lincoln Mercu...

Went in to get master code for my car door. Recept...

Went in to get master code for my car door. Receptionist called someone and that someone told the receptionist to tell me that I had to go back to my dealership to get the master code. That was a lie any authorize Ford dealership can get the code by pulling the VIN number it's a courtesy, does it cost anything, I am very disappointed with McLarty as I was going to be bringing them all of my business with my new car that I purchased at their affiliate in Texarkana I will not be doing anything with McLarty in North Little Rock I am very disappointed in the level of service that I received which was absolutely none. 0 star rating. Very poor customer experience.