Jason Back

Review of Highlands Behavioral Health Sy...

There is a reason this place has a 2.5 rating. The...

There is a reason this place has a 2.5 rating. The staff is relatively friendly and the food is actually better than I expected, but that is where my compliments run dry.

First, the social worker assigned to me started to make medical suggestions to me about a subject that I am highly educated about. I felt like I was being treated like a child.

Second, they have created a system that is so bogged down in paperwork that it is completely inefficient. If you need something signed or review etc, don't even bother. Now that I think of it, I don't think they even had computers available to the staff.

Third, one of the "doctors" was from Nigeria and had 0 American medical credentials.

And finally, upon discharge my phone could not be located. My social worker came outside and was told about the issue. He went inside and came back out very shortly telling my father and I that he reviewed the camera footage from when I arrived and I did not have a phone with me. I went and used a computer to locate my phone's last whereabouts and it showed that it was still at the hospital. At this juncture the social worker who "reviewed" the tapes was gone and was ignoring our phone calls. Luckily enough someone from Risk Management put together a team who found my missing phone. This Rick Management person also told me that the social worker didn't have access to the security cameras. So in short, the social worker assigned to me lied to my face and my father's face, for what reason? I have no idea.

If you need help go ANYWHERE else.