Absolutely awful experience. My daughter was suppo...

Absolutely awful experience. My daughter was supposed to have a gift delivered the day we arrived. Never came. Called 8 am the next morning asking where it was and they delivered it to the wrong resort. Okay no problem mistakes happen. They swore up and down they were sending a driver and it would be at our resort that day. Well that never happened. So day three I called again. Well ma am I don t understand why a driver didn t go we promise it will be taken care of today. Was it taken care of? Nope!! If it wasn t for concierge at our resort sending a driver of their own to go retrieve it our daughter still wouldn t have it. Icing on the cake the $47 Minnie blanket that was the only thing my daughter cared about was Mickey not Minnie. Thank you to the concierge at Pop Century for not disappointing my daughter. I will make sure we never use this service again!