Sara Gentile

Review of Casinetto Trading LLC

Order was supposed to be delivered between 2pm and...

Order was supposed to be delivered between 2pm and 5pm. I called at 4:45pm and the person didn t even know where my order was. Called again at 5:05pm and still no idea of where the order is. I wasted 3 hours waiting in the house for a ghost delivery which no one knew where it was and, of course, I cancelled as there were items that needed refrigeration.

Update: The customer service rep called me today and I had a follow-up delivery which arrived on time. I still have to try the food but I know the brands so I hope it'll be fine. I'll be able to give a definitive review once I try the service again