Last year August, I had to jump start my Honda CRV...

Last year August, I had to jump start my Honda CRV, which is regularly maintained at David McDavid. I went in expecting a battery failure and replacement. I was told battery was good but the starter needs replacement and the battery cable needed replacement. Also the steering rack needed replacement. All for $2700. As this is my primary car to haul the kids, I went ahead with all the suggested repairs. When I went to pick up my car, I was told, "By the way we had to change the battery as it was faulty!". So it was only the battery all along???? I called in to speak with the service manager at least 5-6 times and the calls were never answered nor returned.

Today that newly replaced $1500 steering rack failed and meanwhile they also found the front struts to be in "red and have to be changed as it was making noise."

Since that steering rack was under warranty, it seems very convenient that the nearby front struts had failed too and charged me a $841 for parts and labor for the front struts and alignment. The labor and alignment which would have been needed during and after replacing the faulty steering rack.

Nice way to pass on the charges of your faulty work back to the customer David McDavid, you have lost a regular. I have been made a fool, twice and that feels sickening.