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I have had great experiences with another bike sho...

I have had great experiences with another bike shop in the area as well as a with a small time one-man mechanic in the area, but since this place was much closer I decided to give it a shot. Took my bike in as it was not starting and requested it fixed up. They were initially good with communication, but as the weeks dragged on waiting for parts communication dropped. I was fine with the wait and would not dock any stars due to waiting for parts. Immediately after picking it up and taking it a few miles home the bike wouldn't start again and was towed back to the shop. Their tone immediately became defensive as another issue was identified; apparently I couldn't have expected them to have fixed that as it was different from the $850 work they did the first time. Their analogy was that if you order a burger you can't complain about not also getting fries and a drink, never mind the fact that I ordered a bike that would start and got a bike that immediately wouldn't start. Didn't even have the courtesy to waive the second tow fee. Ended up spending over $1k on the work and left with a bad taste in my mouth.

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