Service has indeed become a very important factor ...

Service has indeed become a very important factor to judge a restaurant, as it signifies how you treat your customer, attentiveness. It is understandable at peak hours for the food delay with all the tables occupied, but with an almost empty restaurant with more than enough waiters, it is unacceptable. These 3 stars are for the good food and poor service. It felt like the food was prepared on time but, taking orders, getting the food from the kitchen was most time consuming. We had orders cheese poppers, nachos, Alfredo pasta, pollo fajita pizza, and a cheese chicken burger. The food was amazing, wont say it was worth the wait though. It is a little expensive too and also they levy a "service charge". Good going!