My friends and I stayed while a game was going on,...

My friends and I stayed while a game was going on, very unintentional. The parking was absurd. It took over an hour to park. Then, we were told that it will take hours to get our cars when we returned due to the overflow. The Omni corrected the matter with free parking for our stay & a $100 credit. Once we checked in, we went to our room where a dirty towel was still in the room. When paying over $200 for a room, one doesn't expect to find anything dirty in their room. The white duvet covers had their time and they were now grey. The Omni corrected it by giving us $100 off of our room. The next concern was safety. While there, an active shooter was present. We found out through other guests. Instead of having an Omni security representative to guide us to a safe place while the shooter was apprehended, we were frantically trying to get to our rooms. We later found out that the shooting started on the 28th floor while we were on the 23rd floor. I in no way feel that the Omni was responsible for the shooter. I was frustrated that the Omni did not have anything in place for such events. The way of the world has changed so every business must have safety precautions in place due to these changes. My friends and I could not even rest. We based our moves on assumptions because the Omni did not communicate with their guests. I appreciate the Omni attempting to correct their mishaps. This is a 4 star hotel so my expectation of what the Omni's service should have been was higher than what they delivered. The best thing from the weekend was the Omni's breakfast buffet. From the $100 credit, my friends and I indulged with breakfast and it was a treat. If you are planning to stay here, please ask if they have some safety precautions in place if something horrific happened.