I am very annoyed by your poor service.

I am very annoyed by your poor service.
I placed an order in July for an item that I never received, but when I ask for a refund they tell me that our global partner Relay has lost the item there has been no return from them, I've been waiting for my refund for more than 2 months, called your customer service several times but in vain ...

I advise you not to order on this site, already the delivery times are enormous, the quality of the products to be avoided, customer service practically absent ...