Sam MacKenzie

Review of Flight Line, Inc.

Did not have a good experience. Was on a shared fl...

Did not have a good experience. Was on a shared flightline van that is only supposed to stop at park and rides and bus stations, as specified when booking, this is why you pay the cheaper price. Instead, a group gets in the van, and we drive them out of the way to their house. The driver wasn't sure how to get to their address, adding even more time to the drive. This ended up adding about 45 min extra to the trip. Wouldn't have minded if we made stops along the way to drop others off at specified stops but you're supposed to pay more if you're driven to your house in a flightline. This was unfair and made a ride that could have been 45 min almost 2 hours. The reasoning behind this was that the group lived right off the highway. I am also right off the highway and was told no when booking for a drop off at my house, in a shared flightline van. Disappointing and frustrating. I paid the same as someone that was dropped off at their front door and got to wait an additional 45 min. I hardly ever leave bad reviews but this was bad and no apology by the driver at all.