When I first arrived, I walked up directly to the ...

When I first arrived, I walked up directly to the mechanic when I noticed our car. That moment he totally ignored me and was not very pleased. It was soon clear, though, that I simply caught him off guard while he was trying to figure why the engine still overheats even after the cracked radiator and broken thermostat was replaced. After a short moment waiting, he found the reason to be a big air bubble that was still in the cooling system. After the reason was found and the car working fine again, he was noticeably relieved and very friendly, smiling all over his face, happy that he could fix our car, which just came in the very same day (Sunday, today). A sensor that was replaced while trying to figure why the engine is still overheating, was not added to the bill. Further, we got a 10% discount. To conclude, the service and repair at PEPBOYS was to my full satisfaction.

On a side note, the radiator might have been damaged when an employee at a gas station who tried to be helpful poured cold water over it while it was totally hot even after I tried to tell him that I am concerned this will crack something! Damn he had good intentions helping us out at 3 am, but he likely caused a significant damage. You better let the PEPBOYS touch your car than any random stranger.