Suzanne Dansby

Review of Gibbs Landscape Company

I AM HIRING MY OWN GARDENER. When we met late sum...

I AM HIRING MY OWN GARDENER. When we met late summer, their representative was very impressive. My property was behind in maintenance, so we discussed what needed to be done for cleanup. They did an "ok" job(left trails of mess I had to remind them to clean up), and charged me over $2,000.00. The "mow and blow" did just that, no regular weeding or plant care(unless I instructed them to do so- not good when I was not there to tell them what to do) as promised in the contract. Then, when it came to having plants removed and replaced, I pleaded for over a month with my "assigned property manager" to make sure it would get done. No one from the contacted me. the assigned property manager explained it was the job of another department, and not his job. The person in that department, claimed they emailed me a planting proposal several weeks earlier, which NEVER showed up in my email until weeks later. It had gotten to the point I had told them I would be forced to terminate their services if not done. Meanwhile, plants in prominent places and in pots overgrew, turned brown, and some even died. It was a disgrace. I had to let Gibbs go. I gave them plenty of notice, waited, and did not receive the service or timely responses to my needs.