Terrible service. Ever since the new return policy...

Terrible service. Ever since the new return policy I want to return all of my LL Bean items. I tried to return a pair of guide wool pants that have never been worn with no luck. They did accept a pair of boots, so I took the money and went to Cabelas and spent $450 there. Tried a chat to find receipt information and the guy ended before I could finish what I was typing. Never going back.