Luke Behm Review of Audi Wynnewood
To start off I am not someone who publicly complai...
To start off I am not someone who publicly complains about products or services. However, my experience at Audi Wynnewood was so terrible that I need to make potential customers who are shopping for a used car aware of the gross misrepresentation of their products. I found a used 2008 Audi A6 with low miles at their dealership listed on eBay. I dealt with the used car salesperson Christopher A. (last name omitted purposely) We negociated a price, and had many conversations via email about the vehicle, and the condition of the car. I asked if there were any mechanical or body damages I should be made aware of because I was traveling 250 miles to purchase the car and I wanted to have any pictures of damages so I was no surprised. With check in hand, I drive 250 miles to Wynnewood Audi to purchase the vehicle and was promised by Christopher A. that the vehicle would be clean, full of fuel, and ready to go when I got there because I planned on finalizing the deal and driving back home the same night. When I got to the dealership Friday afternoon at 4:45PM, Chrisopher A. lead me through the parking lot to see the car. From 25 feet away I could tell that the vehicles body condition was very rough. There was fender damages, the paint looked like a 4 year old washed the vehicle with a Brillo pad, and one rim had a ton of gouges. NONE of the pictures posted or emailed to me showed any of these damages, nor was I made aware of the condition prior to coming down. Christopher A. proceeded to pop the trunk so I can start to inspect the interior vehicle condition. Their was a few handfuls of what appeared to be grass or hay in the trunk- was never vacuumed or cleaned. I jump into the front seat of the car only to find that the inside of the car was just as bad. There was nasty coffee stains and loose change in the car, big scratch on the middle of the dash board, and a goofy grocery list from the previous owner in the cup holder. You would expect that if Christopher A. knew I was coming from 4 hours away to purchase a vehicle he would do the following things. A) Clearly define and explain/ provide all damages that are present to the vehicle. B) Have the vehicle washed, interior detailed, and vehicle fueled Since none of these small requests were not granted, I came up with the following excuses. A) Knowing they did not accurately describe the vehicle, they were hoping I was going to be excited to purchase the vehicle and they hoped I would take the car AS-IS. B) They are just completely incompetent and this is the way they choose to practice business. After spending 5 minutes at the dealership, I told Christopher A. that I would be spending the night and we had some serious issues to address in the morning. He replied with "we can wrap up the deal right now." I declined. The following morning I offered them 1,200 less than we originally negotiated for the unforeseen body conditions. They declined my offer and I went on my merry way back home with no vehicle. Sorry for making this long and drawn out- should any of you wish to see the transcripts between Christopher A. and I, I would be more than happy to expose the malpractice. Have a nice day.
Luke Behm
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