Natalee Goodman Review of Centre for Sleep and Chronobio...
Horrible place. The receptionist here is one of th...
Horrible place. The receptionist here is one of the rudest people I ve ever met. My very first appointment that I arrived to, I was told as I walked in that the doctor is running an hour and a half late due to meetings. I had to work after so this was not acceptable. Secondly, no one called to remind me of my appointment when I specifically made the receptionist aware that I would require a reminder a week before due to some personal issues going on on my life at the time. They called to remind me the DAY of my appointment saying to be there at 7pm. When I told them I could not make that, nor did I receive any reminders (I offered to send them my official phone records from Rogers) the receptionist harassed me on the phone, yelling at me and talking over me. Eventually I asked to speak to someone else that said 3 words to me: okay, fine, goodbye, and then promptly hung up. Today they called me to book another appointment and the SAME receptionist started yelling at me again on the phone, saying it s all my fault, I m careless, etc before snapping out of it and saying so when s a good time for your next appointment? I had no problems with my doctor during the initial appointment but their reception needs a lot of work.
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